Terms of Use

These Terms of Use (the “Terms” or “Agreement”) are made and entered into by and between you (“User,” “you,” or “your”) and GOATRENT.COM CORP, which operates the website at https://goatrent.com/ (referred to in these Terms as “Company,” “GoatRent,” “we,” “us,” or “our”), and govern your access to and use of that website, any site or sub-site hosted thereon, and any mobile application, software, feature, tool, content, or service provided by Company (collectively, the “Platform”).

IMPORTANT NOTICE. BEFORE YOU PROCEED, PLEASE READ THESE TERMS CAREFULLY. THIS AGREEMENT CONTAINS WARRANTY DISCLAIMERS, RELEASES, INDEMNIFICATION OBLIGATIONS, LIMITATIONS OF LIABILITY, AND PROVISIONS GOVERNING DISPUTES. BY SELECTING “I AGREE” OR ANOTHER AFFIRMATIVE ACCEPTANCE MECHANISM PRESENTED WITH THESE TERMS, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS. YOU MAY NOT CREATE AN ACCOUNT, LIST OR CONTACT ANOTHER USER ABOUT EQUIPMENT, INITIATE OR ARRANGE A TRANSACTION, OR PURCHASE ADVERTISING SERVICES UNTIL YOU HAVE AFFIRMATIVELY ACCEPTED THESE TERMS. IF YOU DO NOT AGREE, YOU ARE NOT AUTHORIZED TO USE THE PLATFORM.

NO PAYMENT, ESCROW, OR TRANSACTION-PROTECTION NOTICE. GOATRENT DOES NOT COLLECT, RECEIVE, HOLD, SAFEGUARD, TRANSMIT, OR DISBURSE MONEY FOR THE RENTAL OR PURCHASE OF EQUIPMENT. GOATRENT DOES NOT PROVIDE ESCROW, A “SAFE TRANSACTION,” BUYER PROTECTION, RENTER PROTECTION, SELLER PROTECTION, DEPOSIT HOLDING, CHARGEBACK ADMINISTRATION, TRANSACTION INSURANCE, OR A GUARANTEE OF PAYMENT OR PERFORMANCE. ALL EQUIPMENT TRANSACTIONS, PAYMENTS, DEPOSITS, INSPECTIONS, DELIVERIES, AND RETURNS, AND ALL DISPUTES ARISING SOLELY FROM AN EQUIPMENT TRANSACTION OR ANOTHER USER’S CONDUCT, ARE BETWEEN THE AFFECTED USERS AND ARE UNDERTAKEN AT THEIR OWN RISK.

These Terms incorporate by reference our Privacy Policy, Cookie Policy, and any additional terms, policies, rules, disclosures, or guidelines that we expressly post on or link through the Platform for a particular feature or service (collectively, “Additional Terms”). Please print or save a copy of these Terms for your records. If you access the Platform through a third-party service, you may also be subject to that third party’s terms, but no third-party terms modify this Agreement between you and Company unless Company expressly agrees in writing.

1. Overview

Company provides a technology platform through which Users may showcase, browse, discover, advertise, communicate about, offer to rent, rent, offer to sell, and purchase equipment, machinery, vehicles, tools, attachments, accessories, components, and related items (collectively, “Equipment”). A User who offers Equipment for rent is an “Owner,” and a User who offers Equipment for sale is a “Seller.” Owners and Sellers are collectively referred to as “Providers.” A User who seeks or agrees to rent Equipment is a “Renter,” and a User who seeks or agrees to purchase Equipment is a “Buyer.” Renters and Buyers are collectively referred to as “Customers.” An agreement or contemplated agreement between Users for the rental of Equipment is a “Rental Transaction”; an agreement or contemplated agreement between Users for the sale of Equipment is a “Sale Transaction”; and each is a “Transaction.”

Equipment may include road vehicles offered for sale, but Rental Transactions involving passenger road vehicles are restricted as provided in Section 13.1. Those restrictions do not prohibit the sale of a passenger road vehicle or the rental of construction, agricultural, industrial, or material-handling Equipment merely because it can travel under its own power.

Subject to these Terms and applicable law, the Platform is available to eligible individual and business Users. Company does not restrict Customers to equipment dealers, businesses, or any other professional category, but each User remains responsible for legal capacity, licensing, training, authority, insurance, and other requirements applicable to that User or the particular Equipment.

The Platform is a listing, search, communications, and informational service. Company is not a party to any Transaction or to any rental agreement, lease, purchase agreement, bill of sale, deposit agreement, financing arrangement, inspection agreement, transportation agreement, insurance agreement, or other contract between Users or between a User and any third party (each, a “Transaction Agreement”). A Transaction Agreement governing a Rental Transaction is a “Rental Transaction Agreement.” Company does not make an offer to rent or sell any Equipment and does not accept any offer on behalf of a User.

Company is not an equipment owner, lessor, lessee, seller, buyer, dealer, distributor, auctioneer, broker, agent, employer, joint venturer, insurer, insurance broker, lender, financing provider, payment processor with respect to Transaction funds, escrow agent, trustee, fiduciary, guarantor, carrier, freight forwarder, transportation broker, warehouseman, bailee, custodian, inspector, appraiser, mechanic, engineer, safety professional, tax advisor, or legal advisor. Company does not own, possess, store, control, inspect, test, operate, repair, refurbish, maintain, certify, appraise, authenticate, transport, deliver, load, unload, or take custody of any Equipment. Company does not negotiate Transaction terms on behalf of any User, verify title, lien status, ownership, authority, licensing, insurance, creditworthiness, solvency, or ability to perform, or confirm whether any Equipment complies with manufacturer specifications, safety requirements, load ratings, emissions requirements, environmental standards, registration requirements, recall notices, or federal, state, local, or industry standards.

All Equipment information, including descriptions, specifications, serial numbers, photographs, videos, pricing, availability, location, hours of use, mileage, maintenance history, condition statements, ownership information, lien information, included accessories, operability, safety, and regulatory compliance, is supplied by Users or third parties. Company may format, organize, summarize, translate, or display that information, including through automated or artificial-intelligence-assisted features, but does not thereby adopt, verify, certify, or guarantee it.

Any brand names, model names, trademarks, or logos relating to Equipment are the property of their respective owners. References to such names or marks are for identification only and do not imply sponsorship, affiliation, approval, or endorsement by the manufacturer or rights holder.

2. Eligibility

By accepting these Terms, you represent and warrant that: (a) you are at least eighteen (18) years old and have legal capacity to enter into this Agreement; (b) you have not previously been suspended or removed from the Platform, except with Company’s express written permission; (c) your registration, access, and use comply with all applicable laws and regulations; (d) you are legally permitted and, where applicable, properly licensed, trained, certified, and insured to list, rent, purchase, possess, operate, transport, export, import, or arrange the movement of the applicable Equipment; (e) you are not located in, ordinarily resident in, or acting for the benefit of a country, territory, person, or entity subject to applicable United States sanctions or trade restrictions; and (f) you are not listed on a United States government denied-party, debarred, blocked, or restricted-person list.

If you use the Platform on behalf of a company, partnership, organization, governmental entity, or other legal person, you represent and warrant that you have authority to bind that person to these Terms, and “you” and “your” include that person. The Platform is not directed to persons under eighteen (18), and minors may not create an Account, list Equipment, contact other Users, or enter into a Transaction through the Platform.

Company may refuse access to the Platform in any jurisdiction, for any category of Equipment, or to any person where Company reasonably determines that access may violate law, create risk, or be inconsistent with Platform policies.

3. Accounts and Registration

3.1 User Accounts

Certain features require you to register for an account (“Account”). When registering or using an Account, you must provide accurate, current, and complete information and must promptly update that information whenever it changes. You may maintain only the number and type of Accounts Company permits. You may not create an Account using false information, impersonate another person, conceal your identity or affiliation, or create an Account after suspension without Company’s written authorization.

3.2 Account Security

You are solely responsible for maintaining the confidentiality of your Account credentials and for all activity occurring through your Account. You may not share credentials, allow an unauthorized person to use your Account, or use another person’s Account. You must use reasonable security measures, including a strong, unique password and any multifactor authentication Company makes available, and must promptly notify Company at admin@goatrent.com if you believe that your Account or credentials have been lost, compromised, or used without authorization. Company is not liable for loss arising from phishing, credential theft, social engineering, malware, compromised email or telephone accounts, or other security events outside Company’s reasonable control.

3.3 Information Provided

You represent and warrant that all information you provide to Company or another User is accurate, current, complete, and not misleading by statement or omission. You are responsible for verifying all instructions received from another User, including payment, pickup, delivery, return, and bank-account instructions, through an independent and trusted communication method before acting on them.

3.4 Identity Verification

Company may make a “Verified Identity” feature available through Stripe Identity, an independent third-party identity verification service. A User who elects or is required to use this feature completes the verification process through Stripe. Stripe conducts the checks configured for the applicable verification session and informs Company whether those checks were completed successfully. If Stripe reports a successful result, Company may display a “Verified Identity” designation on the User’s Account or Profile.

Depending on the verification method used, Stripe may ask the User to submit identifying information, a government-issued identification document, and an image of the User’s face. Stripe presents the disclosures and obtains the consents applicable to its verification process and handles the information submitted to it under its own terms and privacy policy. Company handles the verification result and any information it receives in accordance with the Privacy Policy.

A “Verified Identity” designation means only that Stripe reported that the checks configured for that verification session were completed successfully based on the information submitted at that time. It is not an endorsement by Company or Stripe and does not establish or guarantee the identity of any person who later accesses the Account, or any User’s character, honesty, qualifications, financial condition, authority, ownership of Equipment, legal compliance, or willingness or ability to complete a Transaction. It is not a criminal background, credit, licensing, insurance, title, lien, or equipment check. Identity verification does not make a Transaction safe and does not replace the independent diligence appropriate to the Transaction.

Company may require a User to complete or repeat identity verification and may decline to display, expire, suspend, or remove a Verified Identity designation. A User may not alter, reproduce, transfer, sell, misrepresent, or misuse a Verified Identity designation or imply that Company or Stripe sponsors, certifies, guarantees, or endorses that User or any Transaction.

3.5 Profiles

The Platform may permit you to create a profile (“Profile”) containing a name, business name, location, image, description, verification status, ratings, or other information. You are responsible for Profile content. The visibility and presentation of Profile information may vary by feature and privacy setting and remain subject to these Terms and the Privacy Policy.

3.6 No Transfers

You may not sell, assign, transfer, sublicense, or otherwise provide your Account, Profile, verification status, or Platform privileges to any person or entity without Company’s prior written consent. Any attempted transfer is void and may result in immediate suspension or termination.

4. Marketplace Transactions

4.1 Transactions Between Users

Providers and Customers are solely responsible for deciding whether to enter into a Transaction and for negotiating, documenting, performing, enforcing, modifying, and terminating their Transaction Agreement. Company does not supply a default rental agreement, bill of sale, warranty, waiver, inspection report, insurance policy, or legal advice unless Company expressly identifies a document as a separate form made available for informational convenience. Any form, template, checklist, status, summary, or confirmation made available by Company must be independently reviewed and modified by the Users and their advisors to fit the particular Transaction and applicable law.

Before payment or any transfer of possession, Users must independently execute and retain a written Transaction Agreement that accurately identifies the parties and Equipment and specifies, at a minimum, the sale price or rental charges; payment terms; rental period, if applicable; inspection and acceptance; pickup, delivery, and return requirements; condition; risk of loss; insurance responsibilities; deposits; cancellation; damage and loss allocation; and governing-law and dispute terms selected by the Users and permitted by applicable law. Depending on the Transaction, the agreement should also address taxes; extensions; loading and unloading; condition records; permitted location and use; operator qualifications; maintenance, fluids, fuel, and consumables; telematics and tracking; indemnity; loss, theft, downtime, and ordinary wear; title, liens, and security interests; default; repossession; late return; and any warranties or disclaimers. Section 26.3 describes a suggested default that Users may adopt voluntarily, but Company does not require Users to choose Alaska law or an Alaska forum for a dispute between Users. Company is not a party to, does not approve, and does not enforce the Transaction Agreement and does not determine whether any proposed term is lawful, sufficient, enforceable, or appropriate.

4.2 Transaction Fees

Except for optional Advertising Services described in Section 8, Company does not charge a Buyer, Renter, Seller, or Owner a fee to create an ordinary Listing, contact another User, or enter into or complete a Transaction, nor does Company charge a commission or transaction fee. Company does not receive any portion of the purchase price, rent, deposit, delivery charge, damage charge, late fee, tax, insurance premium, or other amount payable between Users.

If Company later offers a paid transaction or Transaction-payment feature, Company will disclose the applicable fees, provide separate terms and notices, and obtain any acceptance or consent required by applicable law before that feature applies. Before enabling such a feature, Company may require additional identity, business, bank-account, tax, seller, product, and Transaction information and may collect, verify, retain, report, or disclose that information, restrict access, or suspend a User as required to operate the feature lawfully. No payment-processing, escrow, money-transmission, tax-reporting, seller-verification, or similar relationship arises unless Company expressly enables the feature for the applicable User and the User accepts its separate terms. Company will not retroactively impose a transaction fee on a completed Transaction.

4.3 Transaction Features

The Platform may provide messaging, inquiry, offer, request, scheduling, acknowledgment, status, document-upload, condition-record, or Transaction-confirmation features. These features are provided for communication, recordkeeping, and informational convenience only. Except where a separate feature expressly states that it is an electronic-signature service governed by separate terms, no inquiry, offer, request, acceptance, status selection, click, message, confirmation, or Company-generated summary, standing alone, creates, amends, cancels, or completes a Transaction Agreement. A status submitted by one User is solely that User’s representation and does not bind the other User.

A label such as “requested,” “accepted,” “confirmed,” “scheduled,” “picked up,” “delivered,” “completed,” “returned,” “sold,” or similar wording reflects only the electronic action or data submitted to the Platform and does not independently establish or verify payment, identity, authority, contract formation, title, possession, inspection, performance, equipment condition, legal compliance, return, or resolution of a dispute. If Company later offers a separate electronic-signature service, Company will provide applicable Additional Terms and any resulting electronic record may provide evidence of User communications or agreement, but Company will not determine whether a binding Transaction Agreement was formed or is enforceable. Users must review all information before submission, correct errors, retain copies, and obtain legal, tax, insurance, mechanical, or other professional advice as appropriate.

4.4 Communications

The Platform may include a chat or messaging feature (the “Messaging Tool”) through which Users can communicate about Equipment and Transactions. Company does not verify, endorse, or guarantee statements made through the Messaging Tool. Company may monitor, preserve, review, disclose, or remove messages to operate the Platform, enforce these Terms, protect Users, respond to legal process, or address security, fraud, or safety concerns, in each case subject to applicable law and the Privacy Policy, but Company has no obligation to do so.

You may exchange contact information or communicate outside the Platform. Any off-Platform communication, meeting, inspection, payment, or Transaction is at your sole risk. Company may be unable to preserve evidence, investigate a report, apply Platform controls, or assist with communications that occur elsewhere. You should share only the minimum personal information reasonably necessary, verify the identity of the recipient, and never disclose passwords, authentication codes, unnecessary identity documents, or financial credentials.

The Messaging Tool may not be used to harass, threaten, abuse, deceive, impersonate, discriminate against, stalk, or defame any person; distribute malware; send spam or unsolicited mass promotions; request or transmit unlawful material; interfere with another Listing or Transaction; obtain personal information for an unrelated purpose; or engage in conduct prohibited by Section 13.

4.5 Other Users

All information regarding a User, including identity, business name, address, location, profile, verification status, licensing, insurance, financial capacity, authority, and statements made through the Platform, is supplied by that User or a third party. Except for the limited status described in Section 3.4, Company does not investigate, authenticate, audit, confirm, endorse, or guarantee User information.

User information may be inaccurate, incomplete, misleading, outdated, or fraudulent. Company has no obligation to perform background checks; inspect corporate, licensing, insurance, title, lien, court, or criminal records; assess solvency; verify authority to sign; or determine whether a User can lawfully rent, purchase, sell, possess, transport, or operate Equipment. You are solely responsible for evaluating every counterparty and conducting the diligence you consider necessary before communicating, meeting, paying, transferring property, or entering into a Transaction.

4.6 Listings

All listings, including photographs, videos, descriptions, specifications, serial numbers, pricing, availability, location, condition, usage, maintenance, accessories, performance data, legal status, title, and other Equipment-related information (collectively, “Listings”), are created or supplied by Providers or third parties. A Listing must comply with Section 13.1 and every other applicable Equipment restriction. Company may reformat, crop, resize, organize, translate, summarize, or enhance Listings for Platform presentation, but does not inspect or verify the underlying Equipment or information.

A Listing is an invitation to communicate and does not constitute an offer by Company. Unless the Provider and Customer expressly agree otherwise in a binding Transaction Agreement, the existence of a Listing, inquiry, offer, acceptance indicator, or Transaction status does not obligate Company to ensure availability, reserve Equipment, require a Provider to proceed, require a Customer to pay, or determine the legal effect of User communications.

5. Provider Responsibilities

5.1 General Obligations

Each Provider represents, warrants, and agrees that: (a) the Provider owns the Equipment or has valid, documented authority to offer it for the applicable rental or sale; (b) the Listing and all communications are accurate, current, complete, and not misleading by statement, image, omission, or manipulation; (c) the Provider will disclose all material known facts concerning condition, defects, damage, repairs, alterations, accidents, hours or mileage, maintenance, included and excluded items, recalls, safety notices, title, liens, security interests, location, availability, and legal restrictions; (d) the Provider will not list stolen, counterfeit, unlawfully obtained, hazardous, prohibited, or recalled Equipment where transfer or use is unlawful, or Equipment subject to a contractual, legal, lien, ownership, export, or regulatory restriction that prevents the proposed Transaction; (e) the Provider will comply with all applicable licensing, registration, safety, environmental, tax, consumer-protection, advertising, accessibility, and equipment-specific laws; and (f) the Provider will timely perform every obligation it undertakes in a Transaction Agreement.

Company may prohibit or restrict any Equipment category, even if the Equipment may be lawful in a particular jurisdiction, and may identify restrictions through the Platform or a Prohibited and Restricted Equipment Policy. A Provider may not list Equipment that Company identifies as prohibited or restricted, Equipment subject to a stop-use or recall order that makes the proposed transfer or use unlawful, or Equipment subject to a licensing, transfer, possession, or use requirement that the Provider or intended Customer cannot satisfy.

The Provider is solely responsible for determining an appropriate price or rental charge and disclosing every mandatory charge, deposit, delivery fee, cleaning fee, fuel charge, late fee, damage charge, tax, or other amount before the Customer agrees to the Transaction. A Provider acting as a dealer, merchant, rental business, or other commercial seller or lessor must accurately disclose that status and provide every disclosure, warranty, cancellation right, and remedy required by applicable law. The Provider may not engage in bait-and-switch conduct, post a price it does not intend to honor, falsely claim scarcity or a price reduction, or misrepresent sponsorship, certification, verification, or approval.

The Provider must make the Equipment reasonably available for any inspection the Provider agrees to permit, provide a reasonably safe and lawful inspection or pickup location, disclose known site hazards, and comply with applicable workplace and property-safety requirements. Company does not supervise or control the site, and the Provider remains responsible for the acts and omissions of its employees, contractors, operators, agents, and invitees.

5.2 Rental Transactions

An Owner must establish and communicate complete Rental Transaction terms before transferring possession and may not list, offer, arrange, or enter into a Rental Transaction prohibited by Section 13.1. The Owner is solely responsible for determining whether the Equipment is lawfully rentable and, based on the Owner’s reasonable inspection and knowledge, in the condition represented and suitable for the uses the Owner expressly authorizes. The Owner must disclose known defects, limitations, safety warnings, operating requirements, required personal protective equipment, maintenance procedures, geographic or jobsite restrictions, qualified-operator requirements, and any tracking, telematics, camera, or remote-disable technology associated with the Equipment. The Owner must make every disclosure and obtain every consent required by law before collecting location or operational data and may not remotely disable Equipment while it is moving, operating, or in circumstances where disabling could reasonably create a risk of injury or property damage.

The Owner must provide the Equipment, keys, attachments, manuals, records, and safety information promised in the Transaction Agreement; verify that the person taking possession is authorized by the Renter; document condition at handoff and return; specify responsibility for delivery, pickup, loading, unloading, fuel, fluids, consumables, routine maintenance, repair, downtime, loss, theft, damage, and ordinary wear; identify any required insurance and evidence of coverage; and state all deposit, cancellation, extension, late-return, and recovery terms. Cancellation policies may vary by Owner, and each Owner must disclose the policy applicable to the Rental Transaction as provided in Section 10.7. Company does not set, collect, hold, administer, or enforce those terms.

Any repossession, recovery, remote disabling, entry onto property, retention of a deposit, assessment of damages, or other remedy must be undertaken by the Owner in accordance with the Transaction Agreement and applicable law. Company does not authorize self-help, breach of the peace, trespass, unlawful surveillance, or any other unlawful recovery method.

5.3 Sale Transactions

By offering Equipment for sale, each Seller represents and warrants that either: (a) the Equipment is free and clear of all liens, security interests, leases, co-ownership claims, title-retention rights, financing restrictions, and other encumbrances; or (b) if any such interest exists, the Seller will disclose it to the Buyer in writing before the Buyer enters into the written Transaction Agreement for the Sale Transaction and will cause it to be fully satisfied and released at or before the transfer of title. The Seller must promptly notify the Buyer in writing of any lien or encumbrance that arises or is discovered before the transfer, obtain all required consents, payoff statements, releases, termination statements, and title documents, and provide the Buyer with evidence of release. No lien or encumbrance may remain after the transfer of title.

The Seller must have lawful authority to transfer good and transferable title and is solely responsible for obtaining certificates of title, bills of sale, odometer or hour disclosures, export or import documents, tax forms, registration records, and other documentation required for lawful transfer.

Before delivery, the Seller must remove personal information and access credentials from any telematics, software, camera, navigation, or connected system to the extent legally and technically permitted, disclose any continuing subscription or license limitation, and provide only the software rights the Seller is legally authorized to transfer. Company does not guarantee that any manufacturer, software provider, or financing party will recognize a transfer.

6. Customer Responsibilities

6.1 General Obligations

Each Customer is solely responsible for evaluating the Provider, Listing, Equipment, proposed use, price, Transaction terms, payment method, delivery method, and legal requirements. Before paying or accepting possession, the Customer should inspect the Equipment personally or through a qualified independent professional; verify serial numbers, title, ownership, liens, recalls, maintenance, hours or mileage, condition, safety devices, included attachments, and regulatory status; test operation only where safe and authorized; and determine whether the Equipment is suitable for the intended purpose.

Heavy machinery, vehicles, agricultural equipment, construction equipment, tools, and attachments may contain latent defects, structural wear, mechanical failures, hydraulic or electrical problems, fluid leaks, inaccurate meters or sensors, outdated software or firmware, emissions deficiencies, altered safety systems, load limitations, or other hazards not visible in photographs or descriptions. A Customer must not rely solely on a Listing, image, message, Verified Identity designation, review, Transaction-confirmation feature, condition record, price estimate, moderation result, or artificial-intelligence output.

6.2 Rental Transactions

A Renter may not request, arrange, or enter into a Rental Transaction prohibited by Section 13.1. The Renter must comply with the Rental Transaction Agreement and, at a minimum, must: (a) ensure that every operator is legally permitted, properly licensed or certified where required, trained, competent, sober, and familiar with the Equipment and all applicable manuals and warnings; (b) inspect the Equipment before and during use and stop operation immediately if it appears unsafe, damaged, defective, overloaded, or unsuitable; (c) use the Equipment only for lawful, authorized purposes, within rated capacity, at authorized locations, and in accordance with manufacturer instructions and applicable safety and environmental requirements; (d) prevent unauthorized use, transfer, subrental, sale, modification, tampering, lien, seizure, or removal of safety, tracking, or identification devices; (e) maintain reasonable security and care and perform only the maintenance or repairs authorized by the Owner; (f) promptly report any accident, injury, theft, loss, damage, malfunction, citation, seizure, or claim to the Owner and appropriate authorities; (g) maintain any insurance required by the Transaction Agreement or law; and (h) return the Equipment, keys, accessories, records, and attachments at the agreed time and place in the agreed condition, ordinary wear excepted only to the extent agreed by the Users or required by law.

The Renter is responsible for determining whether the Equipment may lawfully enter or operate at a jobsite, road, property, mine, farm, port, or other location and for obtaining required permits, consents, escorts, licenses, operator credentials, and site approvals. Company does not monitor the Renter’s possession or use and has no duty to recover or protect Equipment.

Upon any malfunction, accident, injury, theft, loss, seizure, or damage, the Renter must cease unsafe operation, obtain emergency assistance where necessary, promptly notify the Owner and each applicable insurer or authority, preserve relevant evidence, and take reasonable steps to prevent further loss. No non-emergency repair may be undertaken without the Owner’s authorization. GoatRent is not an emergency service; in an emergency, Users must first contact 911 or the appropriate local emergency service.

6.3 Sale Transactions

A Buyer must independently verify the Seller’s ownership and authority, conduct any title or lien search appropriate to the Equipment, inspect and test the Equipment, determine the lawfulness and security of the payment method, and arrange a valid transfer of title and possession. The Buyer is solely responsible for registration, permits, taxes, import or export compliance, transportation, storage, insurance, installation, commissioning, operator training, safety inspections, and any repairs or modifications after transfer, except to the extent the Seller expressly undertakes an obligation in the Transaction Agreement or non-waivable law provides otherwise.

7. General Payment Terms

7.1 Prices

Providers determine their own sale prices, rental charges, deposits, delivery charges, damage terms, late fees, and other Transaction amounts. Company does not set, approve, appraise, or guarantee any price or value. Platform estimates, comparisons, suggested prices, or market indicators, if offered, are informational only and may be incomplete, inaccurate, or unsuitable for a particular item of Equipment or market.

7.2 Payment Arrangements

All Transaction payments and deposits must be arranged directly between the applicable Users or through an independent third-party provider selected by them. Company does not collect, receive, hold, safeguard, control, transmit, release, refund, reverse, or disburse Transaction funds. Company is not an escrow agent, payment processor, money transmitter, trustee, custodian, fiduciary, guarantor, or insurer and does not offer any “safe transaction,” protected checkout, payment protection, fraud reimbursement, chargeback assistance, or protection program.

Users are solely responsible for selecting and using a lawful payment method. Before sending money, each User must confirm payment instructions with the intended recipient through an independent communication method, confirm the legal name and account ownership of the recipient, understand reversal and fraud risks, and retain receipts. Company cannot cancel, refund, trace, reverse, or recover a Transaction payment and is not responsible for any payment dispute.

No Platform message, Verified Identity designation, Transaction status, confirmation screen, moderation decision, email, notification, or communication from Company means that funds are genuine, available, received, irrevocable, or protected, or that it is safe to release Equipment, title, keys, access credentials, or possession in exchange for those funds. Users must verify cleared funds directly with their own regulated financial institution before transferring Equipment, title, keys, access credentials, or possession. Company will not be responsible for counterfeit checks, reversed or unauthorized transfers, chargebacks, mistaken payments, payment instructions changed by fraud, stolen financial credentials, financing failures, currency conversion, bank holds, or any other payment loss.

No User should send Transaction funds to an account represented as belonging to GoatRent, Company personnel, or a GoatRent escrow or protection service. Company does not operate such a service. Suspected impersonation or fraudulent payment instructions should be reported promptly to the User’s financial institution, law enforcement, and admin@goatrent.com.

7.3 Deposits and Refunds

Any security deposit, reservation deposit, damage deposit, hold, refund, credit, cancellation payment, late fee, or other Transaction charge is solely between the Users or a third-party service they independently select. Users must state in their Transaction Agreement who receives the deposit, where it will be held, conditions for deduction or return, timing, documentation, dispute procedure, and applicable legal requirements. Company does not control or adjudicate any deduction, refund, or claim.

No User may knowingly assert a false, inflated, duplicative, or materially unsupported damage, loss, deposit, refund, or payment claim. Users must preserve and provide the records reasonably required by their Transaction Agreement or applicable law, but Company does not inspect damage, determine ordinary wear, causation, liability, repair cost, total loss, deposit deductions, or entitlement to any charge.

7.4 Financing and Insurance

Any financing, lease financing, Transaction payment service, insurance, damage waiver, bond, guarantee, or similar product relating to Equipment or a Transaction is supplied solely by the applicable third party or User. Company does not underwrite, offer, recommend, approve, guarantee, administer, or service those products and is not responsible for their availability, terms, exclusions, claims, denials, rates, fees, or performance. This Section does not concern payment processing used solely to purchase Advertising Services from Company under Section 8.

7.5 Taxes

Users are solely responsible for determining, collecting, reporting, and paying all sales, use, rental, excise, property, income, gross-receipts, withholding, registration, environmental, and other taxes, duties, assessments, or governmental charges arising from a Transaction or their Platform activity, and for filing all required returns and reports. Company does not undertake to calculate, collect, remit, or report Transaction taxes except to the extent Company is expressly required by applicable law and clearly discloses that activity. Taxes relating to Advertising Services may be charged as stated at checkout.

8. Advertising Services

8.1 Promotional Services

Company may offer Providers optional paid digital or virtual advertising services, which may include promoted or sponsored Listings, priority or enhanced placement, visibility boosts, featured placement, additional display formats, or other promotional tools (“Advertising Services”). Advertising Services are separate from Equipment Transactions. Purchasing Advertising Services does not make Company a party to any Transaction and does not create a commission, transaction fee, escrow service, brokerage relationship, agency, fiduciary duty, or duty to procure a rental or sale.

The price, purchased delivery, duration or other delivery unit, activation criteria, general placement, and other material terms of an Advertising Service will be disclosed through the Platform before purchase or in applicable Additional Terms. Company will clearly and conspicuously identify paid placement using “Ad,” “Advertisement,” “Paid Advertisement,” or another unambiguous disclosure. A Provider may not remove, obscure, or misrepresent that disclosure.

8.2 Fees and Delivery

Advertising fees are stated in U.S. dollars unless otherwise disclosed and are payable through the payment method shown at checkout. You authorize Company and its payment provider to charge the disclosed amount, together with applicable taxes, for the Advertising Service you affirmatively select. GoatRent receives only Advertising Service fees through this checkout. Advertising Services do not renew automatically unless the Platform clearly discloses an automatic-renewal term and obtains any consent required by law.

Advertising Services checkout may be used only to purchase Advertising Services. No User may route or characterize rent, a purchase price, a deposit, a refund, or any other Transaction amount as an Advertising Service fee. A payment to Company for Advertising Services is not an Equipment payment, deposit, escrow payment, or purchase of Transaction protection.

The applicable order will state when the Advertising Service is activated and whether delivery is measured by time, impressions, placement units, or another disclosed basis. Except where required by law or expressly stated in the applicable order, Advertising Service fees are non-refundable for the portion properly delivered after activation. If Company materially fails to provide purchased delivery or cancels, pauses, removes, or terminates a prepaid Advertising Service for reasons unrelated to your violation of these Terms, Company will refund or credit the materially undelivered portion, calculated using the delivery basis stated in the applicable order. Company may reject, pause, remove, or terminate advertising that is unlawful, misleading, technically incompatible, or contrary to these Terms; no refund is due where non-delivery results from the Provider’s breach, fraud, chargeback, or unlawful content, except as required by law.

8.3 No Guaranteed Results

ADVERTISING SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” DURING THE PURCHASED SERVICE PERIOD, PLACEMENT MAY ROTATE, BE INTERMITTENT, OR BE AFFECTED BY MODERATION, INVENTORY, MAINTENANCE, TECHNICAL CONDITIONS, SEARCH, RANKING, DEMAND, USER BEHAVIOR, DEVICE, LOCATION, FRAUD CONTROLS, OR PLATFORM DESIGN. UNLESS THE APPLICABLE ORDER EXPRESSLY STATES OTHERWISE, COMPANY DOES NOT GUARANTEE CONTINUOUS DISPLAY, ANY PARTICULAR POSITION OR RANKING, A MINIMUM NUMBER OR QUALITY OF IMPRESSIONS, VIEWS, CLICKS, MESSAGES, LEADS, INQUIRIES, OFFERS, CUSTOMERS, RENTALS, SALES, REVENUE, PROFIT, CONVERSION RATE, RETURN ON INVESTMENT, OR OTHER RESULT.

Metrics and reports regarding Advertising Services are informational only; forecasts and recommendations are estimates. They may be delayed or may contain duplication, omissions, invalid traffic, or other inaccuracies. You remain solely responsible for your advertising claims, legal compliance, budget, and decision to purchase or continue any Advertising Service.

8.4 Advertising Content

Advertising content is User Content and remains subject to Sections 12 and 13. A paid placement is not an endorsement, verification, certification, or recommendation of the Provider, Listing, Equipment, price, or Transaction. Advertising Services may affect visibility, but payment does not exempt a Listing or Account from moderation, ranking changes, suspension, or removal.

9. Equipment Condition

9.1 As-Is Condition

AS BETWEEN COMPANY AND EACH USER, ALL EQUIPMENT, LISTINGS, PRODUCT INFORMATION, CONDITION RECORDS, PHOTOGRAPHS, VIDEOS, SPECIFICATIONS, REPORTS, AND RELATED MATERIAL ARE MADE AVAILABLE STRICTLY ON AN “AS IS, WHERE IS, WITH ALL FAULTS” AND “AS AVAILABLE” BASIS, WITHOUT ANY REPRESENTATION, GUARANTEE, OR WARRANTY BY COMPANY.

Equipment may contain known or unknown defects, wear, damage, missing components, safety hazards, latent conditions, operational limitations, inaccurate meters, altered controls, software or firmware restrictions, telematics, environmental or emissions deficiencies, regulatory noncompliance, or other hazards, and may have an undisclosed accident or repair history. Without limiting the foregoing, issues may relate to engines, batteries, hydraulics, electrical systems, structural integrity, frames, booms, undercarriages, tires, tracks, brakes, steering, controls, guards, interlocks, load ratings, fluid leaks, attachments, sensors, cameras, software, maintenance, hours, mileage, prior use, or storage.

Company does not inspect, test, certify, refurbish, appraise, authenticate, diagnose, or otherwise evaluate Equipment and does not verify or prepare any inspection report, condition statement, maintenance record, ownership record, or regulatory representation. Any report or record uploaded to or generated through the Platform may be inaccurate, incomplete, misleading, outdated, altered, or inapplicable to the Equipment presented.

9.2 Disclaimer of Warranties

Nothing in these Terms creates a Company warranty regarding Equipment or makes Company responsible for a Provider’s obligations. At the same time, nothing in these Terms eliminates, limits, or disclaims any express warranty, implied warranty, disclosure duty, remedy, or other obligation that a Provider may separately owe a Customer under a Transaction Agreement or non-waivable law. Providers and Customers are solely responsible for identifying and documenting the warranties, disclaimers, remedies, and risk allocation that apply between them.

A Provider may not use Company’s disclaimers as permission to conceal a known defect, make a false or misleading statement, violate a disclosure obligation, or disclaim a right that applicable law does not permit the Provider to disclaim. Any warranty or disclaimer between Users must be set forth conspicuously in their Transaction Agreement and must comply with the law applicable to that Transaction.

9.3 Inspections

Users are strongly encouraged to arrange an independent inspection by a qualified professional before payment or transfer of possession and to document condition at pickup, delivery, and return. Inspection arrangements, site access, testing, safety procedures, cost, scope, reliance, and liability are exclusively between the Users and any inspector. Company does not select, supervise, direct, or guarantee an inspector and is not responsible for an inspection’s accuracy, omissions, safety, or outcome.

No User may operate, energize, move, lift, load, test, or enter the danger zone of Equipment during an inspection unless legally authorized, qualified, and permitted by the owner and site controller and unless appropriate safeguards are in place. Each person attending an inspection assumes responsibility for following applicable safety rules and for obtaining appropriate insurance and personal protective equipment.

10. Transportation and Logistics

10.1 Transportation Arrangements

Users are solely responsible for arranging pickup, delivery, transportation, loading, unloading, rigging, towing, storage, access, route planning, permits, escorts, and return of Equipment. Unless Company expressly offers a separate logistics feature governed by Additional Terms, Company does not arrange or provide logistics and does not select or control carriers, drivers, riggers, towing companies, storage facilities, or other transportation providers. If the Platform displays a link, contact, estimate, or integration relating to transportation, it is a Third-Party Service subject to Section 15 and does not make Company a carrier, freight forwarder, broker, shipper, warehouseman, bailee, or agent.

The Users must specify in their Transaction Agreement who is responsible for selecting and paying a carrier; preparing Equipment for transport; providing accurate dimensions, weight, configuration, pickup and delivery details; securing permits and route approvals; loading and unloading; site conditions; delays; demurrage; storage; fuel; damage; and cargo or other insurance. Each User is responsible for ensuring that any person performing those activities is properly licensed, qualified, equipped, and insured.

10.2 Loading and Site Safety

The person controlling a pickup, delivery, inspection, or return site is solely responsible for providing lawful and reasonably safe access, disclosing hazards and restrictions, coordinating site rules, and preventing unauthorized persons from entering work areas. The party undertaking loading, unloading, rigging, or operation is solely responsible for methods, equipment, personnel, load securement, and compliance with applicable occupational-safety, highway, transportation, and environmental requirements.

Company has no control over the physical site or activity and is not liable for delay, injury, death, property damage, environmental release, citation, seizure, loss, or other event arising from inspection, storage, loading, transportation, delivery, unloading, operation, recovery, or return.

10.3 Risk of Loss and Title

Company never acquires title to or an ownership interest in any Equipment, never takes possession, custody, or control of any Equipment, and never bears risk of loss for any Equipment. The Users must expressly state in their Transaction Agreement when possession, title, and risk of loss transfer, who bears risk during inspection, loading, transit, use, storage, and return, and what happens if Equipment is damaged, lost, stolen, seized, destroyed, or delayed.

For a Sale Transaction, title and risk of loss pass only as agreed by the Buyer and Seller and as provided by applicable law. For a Rental Transaction, the Owner retains whatever ownership interest the Owner lawfully holds, and possession and risk are allocated under the Rental Transaction Agreement and applicable law. A Platform status or electronic confirmation does not transfer title, create a security interest, perfect a lien, establish delivery, or allocate risk.

10.4 Insurance

NO INSURANCE OR DAMAGE WAIVER IS INCLUDED WITH USE OF THE PLATFORM, A VERIFIED IDENTITY DESIGNATION, A LISTING, OR A TRANSACTION STATUS.

Company does not provide liability, property, inland marine, cargo, commercial auto, workers’ compensation, rental, damage, theft, business-interruption, or any other insurance or damage waiver for a Transaction. Before possession changes, each User must independently confirm directly with the applicable insurer that coverage is in force and applies to the Equipment, every operator, the intended use, territory, transport, and rental or commercial activity. Each User must determine, with a qualified insurance professional if appropriate, what coverage, limits, deductibles, additional-insured status, loss-payee status, endorsements, territorial scope, operator requirements, and evidence of insurance are necessary. A certificate or uploaded insurance document does not bind an insurer, amend coverage, waive exclusions, or establish that coverage remains effective, and does not mean Company has verified coverage, authenticity, exclusions, cancellation status, or applicability.

10.5 Pickup and Return Records

At pickup, delivery, and return, the Users must independently create and retain a record appropriate to the Equipment and Transaction. The record should identify the date, time, location, persons present, Equipment and serial number, hours or mileage, fuel or battery level, keys, attachments, documents, and visible condition, supported where appropriate by contemporaneous photographs or video. The Owner or Seller must verify that the person taking possession is authorized by the Renter or Buyer. A “picked up,” “delivered,” or “returned” Platform status does not establish physical transfer, acceptance, condition, or transfer of title or risk.

10.6 Damage and Loss

The Users must state in their Transaction Agreement their respective obligations concerning ordinary wear, repair authorization, damage valuation, total loss, replacement value, diminution in value, downtime or loss-of-use charges, towing and recovery costs, insurance claims, notice periods, and the time at which return and risk are complete. Company does not inspect damage or determine wear, causation, liability, repair cost, total loss, insurance coverage, deposit deductions, or entitlement to any charge.

10.7 Cancellations

Cancellation policies for Rental Transactions may vary by Owner, Listing, and Transaction. Each Owner is responsible for establishing and clearly disclosing its cancellation policy before the Renter makes a reservation, enters into the Rental Transaction Agreement, or makes any payment, whichever occurs first. A cancellation policy stated in a Listing applies only if it is included in or expressly incorporated into the Rental Transaction Agreement. Subject to applicable law, the agreed policy will govern cancellation deadlines, fees, refunds, credits, no-shows, early termination, weather-related cancellations, and other consequences of cancellation. Company does not establish, administer, interpret, enforce, or guarantee any uniform cancellation or refund policy.

All cancellations and refunds are otherwise governed solely by the applicable Transaction Agreement and applicable law. Company does not cancel a Transaction, order return of Equipment, award a refund, or assess a cancellation fee.

10.8 Late Return and Unclaimed Equipment

Extensions, late returns, holdover use, storage, recovery, abandonment, and disposal are solely governed by the Users’ Transaction Agreement and applicable law. Company does not assess a late or storage fee, declare Equipment abandoned, acquire title, repossess Equipment, or authorize any User to dispose of another person’s property.

If Equipment remains at a site, is not collected or returned, or is believed to be abandoned, the affected Users must follow applicable notice, lien, storage, repossession, towing, and property-disposition law and obtain legal advice where appropriate. Company has no obligation to take custody, store, move, protect, recover, or dispose of Equipment.

11. Export Compliance

Equipment and related software, technology, technical data, components, and services may be subject to United States export controls, sanctions, customs laws, anti-boycott rules, import restrictions, and similar laws of other jurisdictions (collectively, “Trade Laws”). These may include the Export Administration Regulations administered by the United States Department of Commerce, sanctions administered by the United States Department of the Treasury’s Office of Foreign Assets Control, customs requirements, and restrictions based on destination, end user, end use, classification, origin, or controlled technology.

Each User is solely responsible for determining whether a Transaction, shipment, transfer, release, download, or use is lawful; screening counterparties, owners, beneficial owners, end users, carriers, and destinations; obtaining classifications, licenses, permits, filings, end-use statements, authorizations, and records; and complying with all applicable Trade Laws. You may not use the Platform to arrange, promote, conceal, finance, or complete a prohibited Transaction or to evade any restriction.

Company is not the exporter, importer, United States Principal Party in Interest, foreign principal party in interest, customs broker, freight forwarder, carrier, consignee, end user, or recordkeeper for a Transaction. Company may request compliance information, restrict a Listing or Account, block access, preserve records, or report suspected violations, but any such action is for purposes of operating the Platform and complying with law and does not transfer a User’s responsibility to Company or constitute a guarantee that a Transaction is lawful.

12. User Content

12.1 User Content

The Platform may permit you to submit, upload, publish, display, transmit, or otherwise provide Listings, Profile information, photographs, videos, documents, reviews, messages, comments, condition records, specifications, prices, availability, logos, trademarks, and other material (collectively, “User Content”). As between you and Company, you retain ownership of your User Content, subject to the license granted below and any rights held by third parties.

12.2 License to Company

By providing User Content through or for the Platform, you grant Company and its service providers a worldwide, non-exclusive, royalty-free, fully paid, transferable, and sublicensable license to host, store, reproduce, format, adapt, translate, resize, crop, compress, transmit, display, distribute, and otherwise use that User Content as reasonably necessary to operate, secure, moderate, and support the Platform; provide the features you request, including search, recommendations, communications, Listing presentation, Advertising Services, and automated or artificial-intelligence-assisted tools; and advertise or promote the Platform using User Content that you make public. This license includes the right to use names, business names, logos, and trademarks appearing in public User Content solely in connection with those purposes. Company will not use nonpublic messages or Transaction documents to advertise or promote the Platform without separate authorization.

The license continues while the User Content is available through the Platform and thereafter to the extent reasonably necessary for backups, archives, legal compliance, enforcement, fraud prevention, dispute records, and materials already lawfully distributed or incorporated into Platform promotion. Company is not required to delete information that applicable law permits or requires Company to retain. The Privacy Policy governs personal information.

12.3 Your Representations

You represent, warrant, and agree that: (a) you own the User Content or possess every right, consent, license, release, and authority necessary to provide it and grant the license in Section 12.2; (b) the User Content and Company’s authorized use will not infringe, misappropriate, or violate any copyright, trademark, patent, trade secret, privacy, publicity, confidentiality, contractual, property, or other right; (c) every person identifiable in the User Content has provided any consent required by law; (d) the User Content is accurate and not materially misleading where it concerns a User, Equipment, price, availability, condition, title, safety, verification, or Transaction; and (e) the User Content complies with these Terms and all applicable laws.

You are solely responsible for reviewing and approving any content created, rewritten, translated, summarized, or suggested by an automated or artificial-intelligence-assisted feature before you publish it, send it to another User, or act on it. By publishing or transmitting that content through the Platform, you adopt it as your User Content and represent that every factual claim, specification, safety statement, title statement, condition statement, price, availability statement, and legal disclosure is accurate and authorized. A Company-generated summary is not adopted by a User solely because Company displays it and does not amend the underlying Listing or Transaction Agreement.

12.4 Restrictions

You may not provide User Content that is unlawful, fraudulent, deceptive, defamatory, threatening, abusive, hateful, obscene, sexually exploitative, invasive of privacy, infringing, malicious, or otherwise objectionable; contains malware, hidden code, or unauthorized personal or financial information; falsely implies affiliation, sponsorship, certification, endorsement, or a Verified Identity designation; promotes illegal activity; advertises Equipment that may not lawfully be rented, sold, possessed, transported, or used; or contains a fabricated review, a review based on no genuine interaction, undisclosed paid or incentivized endorsement, coordinated review manipulation, or another misleading rating or testimonial.

12.5 Content Moderation

Company does not control User Content and has no obligation to pre-screen, monitor, investigate, edit, verify, or retain it. Company may, in its sole discretion and without prior notice, review, label, restrict, demote, refuse, remove, preserve, or disclose User Content and may restrict or terminate Accounts where Company believes content violates these Terms or applicable law, infringes rights, or threatens safety or Platform integrity. Company may make mistakes, fail to detect prohibited content, or remove lawful content, and assumes no responsibility for User Content or for action or inaction concerning it, except to the extent liability cannot be excluded by law.

You are responsible for maintaining your own copies of User Content and Transaction records. Company does not guarantee availability, retention, export, or recovery of any content, message, document, status, or record.

13. Prohibited Conduct

13.1 Passenger Vehicle Rentals

For purposes of this Section, a “Passenger Road Vehicle” means a motor vehicle designed primarily for the transportation of persons or personal property on public roads, including a passenger car, sport-utility vehicle, minivan, light-duty pickup truck, or similar personal-use road vehicle. It does not include construction, agricultural, industrial, or material-handling Equipment that is designed primarily for work or off-highway use, even if that Equipment can be registered or driven on a public road.

Users may not use the Platform to list, request, offer, negotiate, arrange, confirm, document, or enter into a Rental Transaction for a Passenger Road Vehicle if the vehicle is registered or located in, or will be picked up, delivered, returned, or principally used in, any of the following states: Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Michigan, Mississippi, Missouri, Nebraska, Nevada, New Hampshire, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, or West Virginia. Beginning October 1, 2026, Alabama is also included in this list. This restriction also applies in any other state or locality that regulates or taxes the activity as peer-to-peer car sharing, personal vehicle sharing, a vehicle rental platform, or a substantially similar program.

The restricted jurisdictions stated above reflect laws and ordinances identified as of the Last Updated date. Company may amend this list or publish a Prohibited Equipment Policy as law or Platform capabilities change. The absence of a jurisdiction from the list, or the Platform’s failure to block or remove a Listing, is not a representation that the proposed rental is lawful or insured. Company may permit Passenger Road Vehicle rentals in a jurisdiction only after Company expressly enables that category there under separate terms and implements the insurance, licensing, tax, disclosure, recordkeeping, safety, and other measures Company determines are required. This Section does not prohibit a Sale Transaction for a Passenger Road Vehicle.

Nothing in these Terms excludes, limits, transfers, or disclaims any duty, liability, insurance obligation, disclosure requirement, recordkeeping requirement, tax obligation, or other responsibility imposed on Company by applicable law that cannot lawfully be excluded, limited, transferred, or disclaimed.

13.2 Other Prohibited Conduct

You agree not to use the Platform, directly or indirectly, to: (a) violate any law, regulation, court order, contract, or third-party right; (b) rent, sell, purchase, possess, transport, finance, or use stolen, counterfeit, unlawfully obtained, prohibited, or restricted Equipment; (c) misrepresent identity, authority, affiliation, ownership, title, condition, price, availability, verification, insurance, licensing, or Transaction status; (d) commit or facilitate fraud, money laundering, sanctions evasion, tax evasion, theft, conversion, trespass, unlawful surveillance, or unsafe activity; (e) harass, threaten, stalk, intimidate, defame, abuse, or exploit another person; (f) send spam, chain messages, unauthorized advertising, or malicious content; (g) interfere with a Listing, Transaction, Account, Platform operation, or another User’s access; (h) probe, scan, attack, overload, disable, circumvent, or compromise Platform security, access controls, rate limits, authentication, or technical restrictions; (i) upload viruses, bots, worms, trojans, ransomware, harmful code, or corrupted data; (j) scrape, crawl, spider, harvest, mine, copy, index, train on, or extract Platform data, User Content, or Company Content through automated means except as expressly authorized in writing or through a documented public search-engine protocol; (k) reverse engineer, decompile, disassemble, modify, frame, mirror, or create a competing database or service from the Platform; (l) sell, transfer, or commercially exploit access to the Platform or another User’s data; or (m) encourage, assist, or attempt any prohibited conduct.

Company prohibits discriminatory or hateful use of the Platform. You may not refuse, restrict, target, harass, threaten, or express a discriminatory preference based on race, color, ethnicity, national origin, ancestry, sex, pregnancy, gender, gender identity, religion, creed, sexual orientation, disability, age, marital or familial status, military or veteran status, immigration status, or any other characteristic protected by applicable law. Hateful content, slurs, dehumanizing statements, threats, intimidation, incitement of violence, and content promoting exclusion or harm against a protected group are prohibited.

Company may investigate suspected violations, preserve and disclose records, remove content, restrict features, suspend or terminate Accounts, cancel Advertising Services, and cooperate with rights holders, financial institutions, regulators, or law enforcement, subject to applicable law. These rights do not create a duty to monitor or guarantee prevention of unlawful, unsafe, or harmful conduct.

14. Informational Features

14.1 Nature of Features

Company may provide software features that summarize or confirm User-submitted Transaction information, assist with Listings or messages, recommend categories or pricing, detect or flag content, identify potential risk or fraud signals, translate or summarize text, generate or modify content, answer questions, or assist human moderation (collectively, “Informational Features”). Informational Features may use automation, machine learning, generative artificial intelligence, rules, third-party models, human review, or combinations thereof.

ALL INFORMATIONAL FEATURES, INCLUDING TRANSACTION-CONFIRMATION TOOLS, CONTENT-MODERATION TOOLS, AND ARTIFICIAL-INTELLIGENCE FEATURES, ARE PROVIDED “AS IS,” “AS AVAILABLE,” AND FOR GENERAL INFORMATIONAL AND ADMINISTRATIVE CONVENIENCE ONLY. THEY ARE NOT ESCROW, PAYMENT VERIFICATION, IDENTITY GUARANTEE, CONTRACT FORMATION ADVICE, LEGAL ADVICE, TAX ADVICE, FINANCIAL ADVICE, INSURANCE ADVICE, APPRAISAL, INSPECTION, ENGINEERING, MECHANICAL, SAFETY, COMPLIANCE, OR FRAUD-PREVENTION SERVICES.

14.2 No Guarantee

Informational Features may be inaccurate, incomplete, biased, misleading, outdated, unavailable, or inappropriate and may omit material facts, generate false statements, misclassify content, fail to detect fraud or unsafe activity, or produce inconsistent results. Company does not warrant that any feature will identify all prohibited, illegal, infringing, fraudulent, deceptive, unsafe, or harmful content or conduct, or that a moderation decision, risk signal, estimate, recommendation, or output is correct.

You must independently review and verify every output before relying on, publishing, or acting upon it. You may not use an Informational Feature as the sole basis for determining Equipment condition or value, selecting an operator, releasing Equipment, sending money, entering a Transaction, making a safety-critical decision, determining legal compliance, or making a decision about another person’s eligibility, character, credit, employment, housing, insurance, or access to legally protected rights or opportunities.

14.3 Moderation

Company may use Informational Features to prioritize review, label content, rank Listings, restrict visibility, request information, or support suspension and termination decisions. Although the underlying flags, scores, outputs, or recommendations are informational and may be inaccurate, a final Platform enforcement action may have operational effect on access to, visibility within, or use of GoatRent. Such an action is an internal Platform decision only and is not a finding of fact, legal judgment, adjudication of a User dispute, certification of safety, or endorsement of any User. Company may reverse or modify a decision and has no obligation to explain its tools, models, rules, signals, ranking factors, or enforcement methods except as required by law.

14.4 User Responsibility

If you publish, send, or act on an output in a Listing, message, Transaction Agreement, advertisement, report, or other User Content, you remain solely responsible for that output and its consequences. You must correct errors, remove invented or unsupported claims, make required disclosures, and ensure that the final content complies with law and these Terms. A Company-generated summary does not amend the underlying Listing or Transaction Agreement and is not adopted by a User solely because Company displays it. No output transfers responsibility from a User to Company or any model, data, or service provider.

15. Third-Party Services and Applications

15.1 Third-Party Services

The Platform may rely on or link to third-party websites, applications, identity providers, maps, communications systems, analytics, cloud services, payment providers for Advertising Services, insurers, lenders, carriers, inspectors, or other products and services (“Third-Party Services”). Stripe Identity is a Third-Party Service. Third-Party Services are provided by independent persons under their own terms and privacy policies, and Company does not control, endorse, guarantee, or assume responsibility for them.

Your use of a Third-Party Service may permit that service to collect, receive, or process information about you. You are responsible for reviewing and complying with the third party’s terms and for deciding whether the service is appropriate. Company is not liable for a third party’s acts, omissions, security, availability, data practices, pricing, eligibility decisions, errors, delays, denials, or performance.

Links, integrations, references, logos, or availability through the Platform do not imply sponsorship, agency, partnership, certification, or endorsement. Company may add, replace, limit, or remove any Third-Party Service at any time without liability. Any direct dispute concerning an independent Third-Party Service is between you and the applicable provider and is governed by that provider’s terms. An independent Third-Party Service is not a Company Entity solely because it is linked, integrated, referenced, or available through the Platform; however, a contractor or service provider may be a Company Entity under Sections 22 through 24 solely with respect to services it furnishes to Company.

15.2 Mobile Applications

If Company makes a GoatRent mobile application available through Apple Inc.’s App Store (an “Apple-Sourced Application”), this Section applies in addition to the other provisions of these Terms and any application-specific Additional Terms presented at distribution. These Terms are between you and Company, not Apple. As between Company and Apple, Company is solely responsible for the Apple-Sourced Application and its content. Company grants you a non-transferable license to use the Apple-Sourced Application on Apple-branded products that you own or control and as permitted by the usage rules in the Apple Media Services Terms and Conditions, including access through Family Sharing or volume purchasing where those rules permit.

Company is solely responsible for maintenance or support that Company expressly agrees to provide or that applicable law requires. Apple has no obligation to provide maintenance or support for the Apple-Sourced Application. To the extent an applicable warranty has not been effectively disclaimed, Company is responsible for that warranty. If the Apple-Sourced Application fails to conform to an applicable warranty, you may notify Apple, and Apple may refund the purchase price, if any, paid to Apple for the Apple-Sourced Application. To the maximum extent permitted by law, Apple has no other warranty obligation concerning the Apple-Sourced Application. An App Store refund does not apply to, reverse, or determine any amount paid for Advertising Services or any Transaction between Users.

Company, not Apple, is responsible for addressing claims concerning the Apple-Sourced Application or your possession or use of it, including product-liability claims, claims that the application fails to comply with an applicable legal or regulatory requirement, and claims under consumer-protection, privacy, or similar law. If a third party claims that the Apple-Sourced Application or your possession or use of it infringes intellectual-property rights, Company, not Apple, is responsible for the investigation, defense, settlement, and discharge of that claim.

When using an Apple-Sourced Application, you must comply with applicable third-party terms, including the terms of your wireless-data provider, and the representations in Section 2 concerning sanctions and restricted-party status remain applicable. Questions, complaints, or claims concerning the application may be directed to Company using the contact information in Section 26.14 and any additional contact information supplied with the application when it is distributed. You and Company acknowledge and agree that Apple and its subsidiaries are third-party beneficiaries of this Section and, upon your acceptance of these Terms, may enforce this Section against you as third-party beneficiaries.

16. Company Content

16.1 Ownership and License

The Platform and all software, source and object code, visual interfaces, designs, layouts, databases, compilations, text, graphics, images, icons, logos, trademarks, service marks, trade dress, features, models, ranking methodologies, documentation, and materials supplied by Company or its licensors, excluding User Content (collectively, “Company Content”), are owned by Company or its licensors and are protected by United States and international intellectual-property and other laws.

Subject to your compliance with these Terms, Company grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Platform and Company Content solely for your own lawful use of the Platform. No right is granted by implication, estoppel, or otherwise. Company reserves all rights not expressly granted.

16.2 Restrictions

You may not reproduce, modify, distribute, sell, rent, lease, sublicense, publicly display, publicly perform, publish, transmit, scrape, mine, extract, train on, create derivative works from, reverse engineer, decompile, disassemble, frame, mirror, or otherwise exploit Company Content except as expressly authorized by Company in writing or as non-waivable law permits. You may not use Company Content or Platform data to create or improve a competing marketplace, directory, model, dataset, advertising product, or aggregation service.

You may not remove proprietary notices, use Company trademarks in a domain name or advertising keyword, imply Company endorsement, or use Company branding in a manner likely to confuse Users. Other names and marks displayed through Listings may belong to their respective owners.

16.3 Feedback

If you provide ideas, suggestions, evaluations, corrections, proposals, or other feedback concerning the Platform (“Feedback”), you grant Company an unrestricted, perpetual, irrevocable, worldwide, transferable, sublicensable, royalty-free, fully paid right to use, reproduce, modify, distribute, commercialize, and otherwise exploit the Feedback for any lawful purpose without attribution, payment, or restriction. You represent that you have the right to provide the Feedback.

17. Disputes Between Users

All disputes, claims, losses, injuries, delays, failures, defects, misrepresentations, payment issues, deposit issues, title issues, lien issues, inspection issues, transportation issues, damage claims, insurance claims, return issues, defaults, and other matters arising solely out of or relating to an Equipment Transaction, Equipment, or another User’s conduct are exclusively matters between the affected Users and any applicable third parties. This allocation does not eliminate any claim based on Company’s own legally actionable conduct.

Company has no obligation to investigate, mediate, arbitrate, adjudicate, settle, pay, reimburse, insure, collect, refund, recover Equipment, release funds, determine credibility, compel performance, or enforce a Transaction Agreement. Company may, in its sole discretion, provide technical assistance, preserve records, forward communications, request information, or take action concerning Accounts or User Content, but any such action is an administrative Platform measure and does not make Company a party, agent, fiduciary, escrow holder, adjudicator, or guarantor.

To the fullest extent permitted by law, each User releases the Company Entities defined in Section 22 from claims arising out of or relating to the Equipment, content, communications, payments, acts, omissions, representations, or performance of another User or a third party. This release does not waive claims based on Company’s own conduct to the extent such claims cannot lawfully be waived.

If you are a California resident, you acknowledge that California Civil Code Section 1542 provides: “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.” With that understanding, and to the fullest extent permitted by law, you knowingly and expressly waive the rights and benefits conferred by Section 1542 and by any statute or common-law rule of similar effect solely with respect to the release in this Section 17. You understand that the release may cover claims arising from another User’s or a third party’s conduct that you do not presently know or suspect to exist. This waiver does not enlarge the subject matter of the release or waive a claim arising from Company’s own conduct where applicable law prohibits that waiver.

Any remedy concerning another User must be pursued against that User under the applicable Transaction Agreement and applicable law.

Reporting a dispute to Company does not commence or toll any contractual or legal deadline. Company may not disclose another User’s personal information except as permitted or required by law. Users must retain their own copies of Transaction Agreements, messages, condition records, payment records, evidence, and each counterparty’s legal-notice contact details. Before possession changes, Users should exchange direct emergency, pickup, and return contact information because Account or Messaging Tool access may later be unavailable.

18. Digital Millennium Copyright Act

18.1 DMCA Notification

Company respects intellectual-property rights and may remove or disable access to material alleged to infringe copyright. A written notice of claimed copyright infringement concerning material on the Platform should be sent to:

To be effective, a notice should include substantially: (a) a physical or electronic signature of a person authorized to act for the owner of an exclusive right allegedly infringed; (b) identification of the copyrighted work claimed to have been infringed, or a representative list if multiple works are involved; (c) identification of the allegedly infringing material and information reasonably sufficient to permit Company to locate it, including the specific Platform URL where available; (d) the complaining party’s name, mailing address, telephone number, and email address; (e) a statement that the complaining party has a good-faith belief that use of the material is not authorized by the copyright owner, its agent, or law; and (f) a statement, made under penalty of perjury, that the notice is accurate and the complaining party is authorized to act for the owner of the exclusive right allegedly infringed.

Knowingly making a material misrepresentation that content is infringing may create liability under applicable law. Before submitting a notice, the complaining party should consider whether the use is authorized by license, fair use, another statutory limitation, or other law.

18.2 Counter-Notification

If Company removes or disables material in response to a copyright notice, Company may notify the User who provided it. That User may submit a written counter-notification containing substantially: (a) the User’s physical or electronic signature; (b) identification of the material removed or disabled and the location where it appeared before removal; (c) a statement under penalty of perjury that the User has a good-faith belief the material was removed or disabled as a result of mistake or misidentification; and (d) the User’s name, address, and telephone number, together with a statement consenting to the jurisdiction of the appropriate United States federal district court as provided by 17 U.S.C. § 512(g) and accepting service of process from the person who submitted the original notice or that person’s agent.

Company may provide the counter-notification to the original complaining party and may restore the material in accordance with applicable law unless Company first receives notice that the complaining party filed a court action seeking to restrain the allegedly infringing activity. Company may decline to restore material where another lawful basis for removal applies.

18.3 Repeat Infringers

Company may terminate, in appropriate circumstances, Accounts of Users whom Company reasonably determines are repeat infringers and may restrict access by any person who repeatedly submits infringing material. Company may also remove or disable material in its discretion without determining whether infringement occurred.

19. Modification of These Terms

Company may modify these Terms from time to time. Changes apply on a going-forward basis only, and a dispute will be evaluated under the version in effect when the relevant event occurred unless applicable law requires otherwise. Company will post the revised Terms and update the “Last Updated” date. For an existing registered User, Company will provide reasonable advance notice of a material change through the Platform, by email, or by another reasonable method. Company will request renewed affirmative acceptance where required by law and before applying a materially revised governing-law, forum, indemnification, liability, or paid-service provision to the User on a going-forward basis.

If you do not agree to revised Terms, you must stop using the Platform and may request closure of your Account before the revised Terms become effective. For changes that do not require renewed affirmative acceptance, continuing to use the Platform after the effective date, following reasonable notice, constitutes acceptance of the revised Terms to the extent permitted by law. A change will not retroactively impose an Advertising Service fee, Transaction fee, or materially different dispute term on a completed Transaction.

Except as expressly permitted in this Section, these Terms may be amended only by a writing signed by an authorized representative of Company. No employee, contractor, customer-service communication, artificial-intelligence output, or User statement may modify these Terms.

20. Term and Termination

20.1 Term

These Terms become effective when you first affirmatively accept them through the acceptance mechanism presented with these Terms and remain in effect until terminated as provided herein.

20.2 Termination by Company

If you violate these Terms, your authorization to use the Platform may terminate automatically. In addition, Company may, in its sole discretion and subject to applicable law, warn you; request information; restrict a feature; hide or remove a Listing or User Content; pause Advertising Services; suspend, limit, or terminate an Account; refuse registration; or terminate these Terms at any time where Company believes that such action is appropriate to protect Users, Company, third parties, Platform integrity, or legal compliance.

Company may act with or without prior notice where reasonably necessary for security, fraud prevention, safety, legal process, sanctions, intellectual property, repeat infringement, or prevention of harm. Company is not required to disclose confidential risk signals, moderation methods, investigative information, trade secrets, or information that Company is legally restricted from disclosing.

20.3 Termination by User

You may stop using the Platform at any time and may request Account closure using the method provided through the Platform or by contacting admin@goatrent.com. Account closure does not cancel, rescind, settle, or modify any Transaction Agreement or relieve you of obligations to another User, Company, or a third party. You must separately address all open Transactions, Advertising Service orders, payments, returns, records, and legal obligations.

20.4 Effect of Termination

Upon termination, your right to access and use the Platform and Company Content ends immediately. Company may delete or disable access to your Account and User Content, subject to the Privacy Policy and Company’s rights and legal obligations concerning backups, fraud prevention, disputes, enforcement, and record retention. Suspension, termination, or loss of Platform or Messaging Tool access does not cancel, rescind, settle, or modify a Transaction Agreement or any pickup, return, payment, safety, insurance, or other obligation between Users. You remain responsible for amounts properly due for Advertising Services delivered before termination and for all obligations arising from your conduct and Transactions.

Provisions that by their nature should survive termination will survive, including provisions concerning User Content licenses to the extent stated, Company Content, Feedback, Transactions, payments between Users, taxes, dispute allocation, releases, indemnification, disclaimers, limitations of liability, governing law, forum, electronic records, and general terms.

20.5 Modification of the Platform

Company may modify, add, remove, suspend, restrict, or discontinue any Platform feature, content, geographic availability, Equipment category, integration, Informational Feature, or service at any time. Company does not guarantee that a feature will remain available, compatible, supported, or unchanged, or that User Content will remain available or unchanged. If Company discontinues a prepaid Advertising Service before completing delivery for reasons unrelated to your breach, the refund or credit remedy in Section 8.2 applies.

21. Updates

Company may automatically update, patch, reconfigure, upgrade, or otherwise change the Platform to improve performance, modify functionality, correct errors, maintain compatibility, address security or legal requirements, or for any other lawful purpose. Updates may add, alter, or remove functions and may affect the presentation, ranking, availability, or operation of Listings and Advertising Services.

The Platform may be unavailable, delayed, interrupted, degraded, insecure, or affected by maintenance, telecommunications failures, hosting failures, Third-Party Services, cyberattacks, natural events, governmental action, or circumstances outside Company’s reasonable control. Company does not guarantee continuous access, preservation of messages, delivery of notifications, compatibility with a device or browser, or correction of every error.

You may not attempt to bypass security controls or continue using an unsupported version. You are responsible for maintaining compatible devices, current software, secure networks, backups, and reasonable cybersecurity practices. No security feature or warning guarantees that the Platform, a message, a link, a file, a User, or a Transaction is safe.

22. Indemnification

To the fullest extent permitted by law, you will defend, indemnify, and hold harmless Company, its affiliates, and their respective officers, directors, shareholders, employees, contractors, consultants, licensors, service providers, successors, and agents (collectively, the “Company Entities”) from and against all claims, demands, actions, investigations, proceedings, liabilities, losses, damages, judgments, settlements, penalties, fines, liens, taxes, costs, and expenses, including reasonable attorneys’ fees and costs, arising out of or relating to: (a) your breach of these Terms, Additional Terms, a Transaction Agreement, or any representation or warranty; (b) your unlawful use or misuse of the Platform; (c) your Account, Profile, User Content, Listing, Advertising Services, communications, or Informational Feature outputs you publish, send, or use; (d) your violation of law, Trade Laws, or any intellectual-property, privacy, publicity, property, contractual, consumer, employment, safety, environmental, tax, or other right; (e) Equipment you list, rent, sell, purchase, possess, inspect, load, transport, store, operate, repair, recover, or return; (f) a Transaction, payment, deposit, financing, insurance, inspection, injury, death, property damage, defect, title or lien issue, transport event, tax, citation, seizure, loss, theft, return, or dispute involving you; or (g) the acts or omissions of your employees, contractors, operators, agents, representatives, invitees, or other persons acting through your Account or on your behalf.

Company may, at its own expense, assume exclusive control of the defense of a matter otherwise subject to your indemnification, without limiting your obligations. You will cooperate fully and may not settle a claim in a manner that admits fault or liability on the part of, imposes obligations on, or restricts a Company Entity without Company’s prior written consent. This Section does not require indemnification to the extent a claim is caused by a Company Entity’s negligence, gross negligence, willful misconduct, fraud, or violation of law or to the extent indemnification is otherwise prohibited by applicable law.

23. DISCLAIMER OF WARRANTIES

THE PLATFORM AND ALL COMPANY CONTENT, USER CONTENT, LISTINGS, PROFILES, VERIFIED IDENTITY DESIGNATIONS, MESSAGES, DATA, DOCUMENTS, TRANSACTION-CONFIRMATION FEATURES, MODERATION FEATURES, ARTIFICIAL-INTELLIGENCE FEATURES, ADVERTISING SERVICES, INFORMATIONAL FEATURES, THIRD-PARTY LINKS, AND OTHER MATERIALS OR SERVICES MADE AVAILABLE THROUGH THE PLATFORM ARE PROVIDED “AS IS,” “AS AVAILABLE,” AND “WITH ALL FAULTS.” TO THE FULLEST EXTENT PERMITTED BY LAW, COMPANY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, NON-INFRINGEMENT, ACCURACY, RELIABILITY, AVAILABILITY, SECURITY, AND WARRANTIES ARISING FROM COURSE OF DEALING, USAGE, OR TRADE PRACTICE.

COMPANY MAKES NO REPRESENTATION OR WARRANTY REGARDING ANY USER’S IDENTITY, CHARACTER, AUTHORITY, OWNERSHIP, LICENSING, INSURANCE, SOLVENCY, PAYMENT, PERFORMANCE, OR CONDUCT; ANY EQUIPMENT’S EXISTENCE, AVAILABILITY, LOCATION, TITLE, LIEN STATUS, AUTHENTICITY, CONDITION, QUALITY, SAFETY, SUITABILITY, OPERABILITY, DURABILITY, VALUE, SPECIFICATIONS, MAINTENANCE, COMPLIANCE, OR FITNESS; OR ANY TRANSACTION’S VALIDITY, LEGALITY, PAYMENT, DELIVERY, RETURN, COMPLETION, OR OUTCOME. COMPANY DOES NOT WARRANT THAT A VERIFIED IDENTITY CHECK, MODERATION TOOL, RISK SIGNAL, OR ARTIFICIAL-INTELLIGENCE FEATURE WILL DETECT FRAUD, ILLEGALITY, ERROR, UNSAFE CONDUCT, OR HARM.

Company does not warrant that the Platform will be uninterrupted, timely, current, secure, error-free, free of harmful components, or compatible with your requirements, or that defects will be corrected. Company is not responsible for failures of the Internet, telecommunications, devices, banks, payment methods, carriers, inspectors, insurers, third-party providers, or other Users.

No advice, statement, assistance, output, status, report, communication, or information obtained from Company or through the Platform creates any warranty or other relationship listed above, or causes Company to undertake a professional service, unless expressly stated in a written agreement signed by an authorized representative of Company.

You understand and agree that your use of the Platform and every communication, meeting, inspection, payment, deposit, rental, purchase, pickup, loading, transport, storage, operation, repair, recovery, delivery, and return is undertaken at your sole risk. You are responsible for protecting yourself and other persons, property, Equipment, devices, credentials, software, and data.

The disclaimers in this Section apply only to the extent permitted by applicable law and do not disclaim or limit any warranty, remedy, or right that applicable law makes non-waivable. The application of Sections 17, 22, 23, 24, 25, and 26.3 to New Jersey consumers is stated in Section 26.12. These disclaimers concern Company and do not excuse a User from duties that a User owes another person under a Transaction Agreement or non-waivable law. Nothing in this Section disclaims liability to the extent caused by Company’s negligence, gross negligence, willful misconduct, or fraud where such liability cannot lawfully be disclaimed.

24. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY ENTITIES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, ENHANCED, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, BUSINESS, OPPORTUNITY, USE, PRODUCTION, GOODWILL, REPUTATION, DATA, OR EQUIPMENT DOWNTIME, ARISING OUT OF OR RELATING TO THE PLATFORM, THESE TERMS, USER CONTENT, A VERIFIED IDENTITY DESIGNATION, ADVERTISING SERVICES, INFORMATIONAL FEATURES, THIRD-PARTY SERVICES, EQUIPMENT, OR A TRANSACTION, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, STATUTE, OR ANY OTHER THEORY, AND WHETHER OR NOT A COMPANY ENTITY WAS ADVISED OF THE POSSIBILITY OF THE DAMAGE.

WITHOUT LIMITING THE FOREGOING, TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY ENTITIES WILL NOT BE LIABLE FOR LOSS, DAMAGE, INJURY, DEATH, CLAIM, COST, DELAY, OR LIABILITY ARISING FROM: (A) ANOTHER USER’S OR THIRD PARTY’S CONTENT, COMMUNICATIONS, IDENTITY, MISREPRESENTATION, FRAUD, PAYMENT, NONPERFORMANCE, OR CONDUCT; (B) EQUIPMENT CONDITION, DEFECTS, TITLE, LIENS, RECALLS, SAFETY, INSPECTION, VALUE, USE, STORAGE, MAINTENANCE, REPAIR, LOADING, TRANSPORT, DELIVERY, OPERATION, RECOVERY, OR RETURN; (C) PAYMENT, DEPOSIT, FINANCING, INSURANCE, TAX, REFUND, CHARGEBACK, OR BANKING EVENTS; OR (D) THE FAILURE OF A CONFIRMATION, MODERATION, IDENTITY, RISK, SECURITY, OR ARTIFICIAL-INTELLIGENCE FEATURE TO DETECT, PREVENT, OR CORRECT AN ERROR, FRAUD, VIOLATION, OR HARM.

To the fullest extent permitted by law, the aggregate liability of all Company Entities to you for all claims arising out of or relating to the Platform, Advertising Services, or these Terms will not exceed the greater of: (a) the total amount you paid directly to Company for Advertising Services during the six (6) months immediately preceding the event giving rise to the claim; or (b) Five Hundred U.S. Dollars (US$500.00). Amounts paid by one User to another User for Equipment, rent, deposits, delivery, or any Transaction are not amounts paid to Company and do not increase this limit.

The exclusions and limit in this Section do not apply to the extent prohibited by applicable law, including to a personal-injury or statutory claim that applicable law does not permit the parties to limit. Nothing in these Terms excludes or limits liability to the extent caused by Company’s negligence, gross negligence, willful misconduct, or fraud where such liability cannot lawfully be excluded or limited. Each limitation, disclaimer, and exclusion allocates risk between you and Company, is an essential basis of the parties’ bargain, and applies even if a limited remedy fails of its essential purpose.

25. Disputes with Company

25.1 Informal Resolution

Before filing a lawsuit against Company arising out of or relating to the Platform, these Terms, or a Transaction initiated or arranged through the Platform, the User intending to sue must provide Company with a written notice describing: (a) the claimant’s full legal name and contact information; (b) the Account email, if applicable; (c) the relevant User, Listing, Equipment, Transaction, and dates; (d) the factual and legal basis of the claim; and (e) the specific relief requested (“Dispute Notice”). The Dispute Notice must be sent to admin@goatrent.com and may also be mailed to the address in Section 26.14.

The User and Company will attempt in good faith to resolve the dispute for at least sixty (60) days after Company receives the Dispute Notice before the User files suit. This requirement does not prevent either party from seeking temporary or emergency injunctive relief where delay would cause irreparable harm, filing a claim in time to avoid expiration of a non-waivable limitation period, reporting suspected unlawful conduct to an authority, or participating in a governmental investigation. To the extent permitted by law, applicable filing deadlines will be tolled during the sixty-day period. A court proceeding between a User and Company is subject to Section 26.3. A dispute solely between Users is governed by Section 17, the applicable Transaction Agreement, and applicable law.

26. Miscellaneous

26.1 Privacy Policy and Cookie Policy

Company’s collection, use, disclosure, retention, and protection of personal information are described in the Privacy Policy posted through the Platform. Use of cookies and similar technologies is described in the Cookie Policy posted through the Platform. The Privacy Policy and Cookie Policy are incorporated into these Terms by reference. Where a separate consent is required by law, Company will request it separately, and acceptance of these Terms alone does not replace that consent.

26.2 General Terms

These Terms, the Privacy Policy, the Cookie Policy, and applicable Additional Terms are the entire agreement between you and Company concerning the Platform and supersede prior or contemporaneous understandings on that subject. Additional Terms control over these Terms only for the specific feature and only to the extent of a direct conflict. A Transaction Agreement may supplement obligations between Users but does not bind Company, alter Company’s role, create a Company warranty, or override Sections intended to protect Company unless an authorized Company representative separately agrees in a signed writing.

26.3 Governing Law

These Terms and every claim or dispute between you and Company, or between you and another Company Entity acting in that capacity, arising out of or relating to the Platform, Company Content, Advertising Services, Informational Features, or these Terms are governed by the laws of the State of Alaska and applicable federal law of the United States, without regard to conflict-of-laws principles.

Subject to non-waivable law, you and Company irrevocably submit to the personal and exclusive jurisdiction of the state courts of competent subject-matter jurisdiction sitting in Anchorage, Alaska and, where it has subject-matter jurisdiction, the United States District Court for the District of Alaska sitting in Anchorage, Alaska, for every lawsuit or judicial proceeding between you and Company arising out of or relating to the Platform, Advertising Services, Informational Features, or these Terms. These Terms do not require arbitration.

For a Transaction Agreement or dispute solely between Users, Company recommends, as a non-binding starting point for the Users’ consideration, that the Users consider selecting the laws of the State of Alaska and courts sitting in Anchorage, Alaska. This recommendation is not a condition of using the Platform, is not automatically incorporated into any Transaction Agreement, and does not bind a Provider or Customer unless the Users expressly adopt it in their written Transaction Agreement. Users may select another governing law or forum, subject to applicable law. If the Users do not expressly select governing law or a forum, those matters will be determined under applicable law and not by these Terms. Company is not a party to the Transaction Agreement and assumes no duty to interpret or enforce it for a User.

The Company–User choice of law and forum in this Section applies only to the maximum extent permitted by law and does not displace any statute, regulation, public policy, consumer remedy, or jurisdictional right that applicable law does not permit the parties to waive. Users remain responsible for mandatory law concerning title, certificates of title, liens, perfection, possession, repossession, registration, licensing, taxes, consumer protection, safety, environmental compliance, transportation, insurance, employment, property, and operation in the jurisdiction where Equipment or conduct is located. Nothing in these Terms prevents a governmental agency from exercising lawful authority or a User from making a report to law enforcement or a regulator. Direct disputes with an independent Third-Party Service remain subject to Section 15 and that provider’s terms. If any part of this Section cannot lawfully be applied to a particular claim, the remainder of these Terms remains effective.

26.4 Assignment

You may not assign, delegate, or transfer these Terms or any right or obligation under them, by operation of law or otherwise, without Company’s prior written consent. Company may assign or transfer these Terms, in whole or in part, in connection with a merger, acquisition, financing, corporate reorganization, sale of assets, change of control, or by operation of law. Any prohibited assignment is void.

26.5 Waiver and Severability

Company’s failure or delay in exercising a right is not a waiver. A waiver is effective only if set forth in a writing signed by an authorized Company representative and applies only to the specific instance stated. If a provision is held invalid or unenforceable, it will be enforced to the greatest extent permitted, and the remaining provisions remain in effect. Section headings are for convenience only. “Including” means “including without limitation,” and the singular includes the plural, and vice versa, where context requires. These Terms will not be construed against a party solely because that party drafted them. If Company provides a translation of these Terms, the English-language version controls to the extent permitted by applicable law.

26.6 Relationship of the Parties

You and Company are independent contracting parties. These Terms do not create an employment, agency, brokerage, dealership, franchise, partnership, joint venture, fiduciary, trust, bailment, or insurance relationship. No User has authority to bind Company, make a representation for Company, receive notice for Company, or incur an obligation on Company’s behalf.

26.7 Electronic Communications

You agree to conduct your relationship with Company electronically and consent to receive agreements, notices, disclosures, policies, receipts, and other communications in electronic form through the Platform or at the email address associated with your Account. You must maintain a valid email address, a compatible device, and compatible software and must retain copies for your records. An electronic action, record, or signature will not be denied effect solely because it is electronic, subject to applicable law.

Where law requires special consumer consent, hardware and software disclosures, paper-delivery options, withdrawal rights, proof of access, or another procedure for an electronic record, Company will provide a separate process as required. Nothing in this Section waives rights under the Electronic Signatures in Global and National Commerce Act, the Alaska Uniform Electronic Transactions Act, or other non-waivable law.

Company may send service, security, legal, Account, Listing, Advertising Service, and Transaction-related communications that are necessary to provide the Platform or respond to your requests. You may not opt out of essential non-promotional communications while maintaining an active Account.

26.8 Marketing Communications

Company may send promotional emails where permitted by law. You may unsubscribe using the instructions in the message or by using available Account settings. Acceptance of these Terms is not consent to receive autodialed or prerecorded marketing calls or texts where separate consent is required. Withdrawing marketing consent does not affect essential service or legal communications.

26.9 Security Protocols

You may not override or circumvent any access control, watermark, usage rule, security component, verification control, rate limit, or content protection.

26.10 International Use

The Platform is controlled from the United States. Company does not represent that the Platform, a Listing, Equipment, or a Transaction is lawful or available in every jurisdiction. A person accessing the Platform outside the United States does so on that person’s own initiative and is responsible for compliance with applicable local law and Trade Laws. Company may limit geographic access at any time.

26.11 Notice to California Residents

If you are a California resident, Company does not charge Transaction fees, as described in Section 4.2. Any charge Company imposes for an Advertising Service is described in Section 8 and disclosed on the applicable checkout screen before you purchase that Advertising Service. Questions, complaints, or requests for further information regarding the Platform or applicable charges may be directed to Company using the contact information in Section 26.14.

You may also contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Boulevard, Suite N-112, Sacramento, California 95834, or by telephone at (800) 952-5210 or (800) 735-2929 (TTY), as provided by California Civil Code Section 1789.3. This notice does not alter the governing-law or forum provisions of Section 26.3 for disputes between you and Company, except to the extent those provisions are unenforceable under non-waivable law.

26.12 Notice to New Jersey Residents

If you are an individual who resides in New Jersey and uses the Platform or purchases an Advertising Service primarily for personal, family, or household purposes, nothing in these Terms waives any right or remedy you have under the New Jersey Truth-in-Consumer Contract, Warranty and Notice Act, the New Jersey Consumer Fraud Act, or any other non-waivable New Jersey law. For such a New Jersey consumer: (a) the release in Section 17 does not apply to a claim arising from a Company Entity’s own tortious act or omission, breach of a non-waivable duty, or violation of New Jersey law; (b) Section 22 does not require you to indemnify a Company Entity for that Company Entity’s own negligence, gross negligence, willful misconduct, fraud, or violation of law; (c) Section 23 does not disclaim an express warranty actually made by Company or any implied or statutory warranty that New Jersey law does not permit Company to disclaim; (d) the exclusions and liability limit in Section 24 do not exclude or limit a right, remedy, category of damages, or liability that New Jersey law does not permit Company to exclude or limit; and (e) Sections 25 and 26.3 do not waive any governing-law, forum, jurisdictional, or procedural right that New Jersey law does not permit you to waive.

These New Jersey limitations identify the specific provisions of these Terms that are inapplicable to a New Jersey consumer in the circumstances stated above. All remaining provisions continue to apply to the fullest extent permitted by New Jersey law.

26.13 No Support

Except as required by applicable law or expressly stated in Additional Terms, Company has no obligation to provide maintenance, training, customer support, Transaction support, dispute support, recovery services, or professional advice. If Company elects to provide support, it may do so under published policies and without assuming responsibility for a User, Equipment, or Transaction.

26.14 Contact Information

The Platform is offered by: